Privacy Policy
Marto Lafitte & Associates Inc. (“MLA”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, subscribe to our communications, or make use of our services.
1. Information We Collect
We may collect personal information that you provide to us directly, including your name, contact details, company details, enquiry information, correspondence, documents, instructions, billing information and any other information submitted to us.
We may also collect limited technical information when you use our website, including your IP address, browser type, device information, pages visited and cookies.
2. How We Use Your Information
We process personal information for lawful and legitimate purposes, including to:
- respond to enquiries;
- provide legal services;
- communicate with clients, prospective clients and service providers;
- open, manage and administer client files;
- perform client verification and conflict checks;
- comply with legal, regulatory and professional obligations;
- issue invoices and process payments;
- send newsletters, legal updates or event invitations where permitted by law;
- improve our website, services and user experience;
- protect our rights, systems and business operations.
3. Sharing of Personal Information
We do not sell your personal information.
We may share personal information where necessary and lawful, including with our employees, directors, consultants, correspondent attorneys, advocates, professional advisors, courts, regulators, government bodies, banks, IT providers, cloud service providers, auditors, insurers and other service providers who assist us in conducting our business or providing legal services.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that they protect such information and process it lawfully.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.
You may disable cookies in your browser settings, although this may affect how certain parts of the website function.
5. Security and Retention
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, disclosure, alteration or destruction.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law, including for legal, regulatory, professional, accounting or legitimate business purposes.
6. Your Rights
Subject to POPIA, you may request access to the personal information we hold about you, request correction or deletion of your personal information, object to the processing of your personal information, withdraw consent where processing is based on consent, and object to direct marketing.
To exercise these rights, please contact our Information Officer.
7. Information Officer
For questions about this Privacy Policy or how we process personal information, please contact:
Marto Lafitte & Associates Inc.
Information Officer: Rui Marto
Email: rui@martolafitte.co.za
Telephone: 0116166420
Address: 11 Smith Street, Bedfordview
8. Complaints
If you believe that we have processed your personal information unlawfully, you may contact us directly or lodge a complaint with the Information Regulator of South Africa.
Information Regulator South Africa
Website: www.inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200
9. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website and will apply from the date of publication.
Effective date: 1 July 2026